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Monday, June 24, 2024

NEW Group Itinerary Builder Developed by UrVenue + Membership Med to Debut at HITEC

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CHARLOTTE, N.C., June 24, 2024 — A brand new software developed by UrVenue and Membership Med can be unveiled this week at HITEC, held now by means of June 27 on the Charlotte (N.C.) Conference Middle. The progressive Group Itinerary Builder gives a centralized method for hoteliers to construct itineraries for teams whereas offering vacationers with a transparent view of their itinerary all the time.

Demand for group occasions is on the rise, and together with that comes a want amongst vacationers for distinctive experiences, akin to tennis, crusing, kayaking, waterskiing, snorkeling, and even flying trapeze,” stated Tracee Nalewak, UrVenue Chief Development Officer. “Primarily based on our long-standing relationship with Membership Med — pioneer of the all-inclusive idea — we collaborated on a software that can empower group attendees to discover property actions and overview their occasion schedules in a single interactive visitor portal full with itinerary administration capabilities. We can not wait to showcase this joint know-how at HITEC.”

UrVenue pioneered the hospitality trade’s first Property Expertise Administration System (PXMS) in 2022 to allow commerce, operations, information insights and data administration for resort and leisure experiences and bridges the fractured reserving journey with its unified reserving capabilities. Referred to as UV Enterprise, the PXMS was constructed for nightclubs, dayclubs, eating places, lounges, swimming pools, resort seashores, sportsbooks, particular occasions/exhibits, recreation, and extra. Membership Med was one of many first UV Enterprise customers, and collectively they’ve a profitable monitor report of advancing the all-inclusive market. Actually, Membership Med and UrVenue have been a Skift Concept Awards Finalist in 2022 for his or her joint know-how submission.

The Group Itinerary Builder launched in April 2024 at Membership Med Cancún. Greater than 800 group attendees engaged with the answer, and suggestions from customers confirmed the software exceeded expectations with feedback akin to “very user-friendly,” “it really works completely,” “cherished having all this info within the palm of my hand,” and “I’ve saved a lot time with this new automation” confirming implementation success.

Joint Know-how Goals

The Group Itinerary Builder was designed as an environment friendly, centralized system for monitoring visitor itineraries. It offers group vacationers extra management over their experiences whereas empowering inns with the instruments they should fulfill rising group expectations. The software will be adjusted by hoteliers on the fly whereas permitting group members to trace all of their deliberate group actions by means of a Visitor Portal. This centralized system offers hoteliers a simple method to supply the absolute best visitor expertise whereas giving vacationers the widest potential management over their keep expertise.

Moreover, the Group Itinerary Builder . . .

  1. Enhances the Visitor Expertise: Develop a digital itinerary builder/supervisor for group attendees to discover and handle resort experiences alongside pre-scheduled occasions combining work and leisure actions in a single unified itinerary. Present teams with self-serve info, and operators with the power to service itineraries on behalf-of-the-guest.
  2. Offers Scalability: Create a brand new, globally scalable module inside UrVenue’s PXMS (property expertise administration system) that shows group occasion schedules and actions in a single unified itinerary. (PXMS launched in Skift IDEA Award Submission 2021 – Resort World/UrVenue – Finalist)
  3. Advances Group Communication: Pre-Arrival: Generate an e-mail invite for group attendees to entry their personalised visitor portal, showcasing their group itinerary and knowledge concerning resort actions throughout their leisure time. In-Keep: Allow real-time messaging by integrating reside updates into the itinerary for group attendees.
  4. Optimizes Operational Effectivity: Automate guide processes inside Membership Med’s Conferences & Occasion gross sales staff and different interfacing resort departments. Moreover, present coordination instruments by means of the itinerary builder and supervisor for workers to help group attendees.
  5. Drives Incremental Income: Enhance income by means of actions and prolonged stays (bleisure) by showcasing all resort actions and excursions to group attendees.

“Membership Med has an extended historical past of hospitality innovation, because the profitable co-development and launch of this know-how attests,” stated Vikki Knudsen, Senior Director Gross sales Technique – Conferences & Occasions, Membership Med. “Group attendees usually are not as proactively managed by inns as leisure/transient friends, regardless of being a major a part of the resort’s buyer base. They usually need to analysis the resort themselves as a result of another person booked it on their behalf. Additionally they are usually not included in pre-arrival communications that share property info, reserving hyperlinks, or a resort app hyperlink. Till now, itinerary-building alternatives, particularly these contemplating occasion schedules and different actions, merely didn’t exist.

“Now that the Group Itinerary Builder has been efficiently carried out and examined at Membership Med Cancún, we are able to start rolling it out to extra properties in our portfolio,” she stated. “We’re extremely excited to begin specializing in income era by incorporating third-party tour bookings and exploring methods to drive incremental room nights with group friends. What we’ve achieved right here at Membership Med with our total assembly and occasions trade could be very thrilling. We’re on the cusp of a paradigm shift in group attendee administration, which is able to result in extra glad prospects and important monetary features for the resort group section.”

To pre-schedule a gathering with UrVenue at HITEC Charlotte to demo the Group Itinerary Builder and see the hospitality trade’s first PXMS, click on right here.

About UrVenue

UrVenue is a hospitality know-how firm that launched the trade’s first Property Expertise Administration System (PXMS). As a full-stack know-how resolution, UrVenue Enterprise allows commerce, operations, visitor expertise, information insights and data administration for venue and resort experiences and bridges the fractured reserving journey with its unified reserving capabilities. UrVenue was constructed particularly for hospitality venues together with nightclubs, dayclubs, eating places, lounges, swimming pools, resort seashores, sportsbooks, particular occasions/exhibits, recreation, and extra. Since 2011, UrVenue’s know-how has been the trusted resolution for purchasers starting from impartial venue operators to world organizations together with Fairmont Banff Springs, Caesars Leisure, MGM Resorts Worldwide, Wynn Resorts, Membership Med, Circa Resort & On line casino, Tao Group, Resorts World, The Venetian, Mohegan Solar, Paris Society, and Zouk Group. UrVenue has been a multi-year finalist for the Skift IDEA Awards. For extra info, go to urvenue.com. Observe us on social: LinkedIn, Twitter, Fb, Instagram.

About Membership Med

Membership Med, based in 1950 by Gérard Blitz, is the pioneer of the all-inclusive idea, working practically 70 premium resorts in gorgeous places world wide together with North and South America, Caribbean, Asia, Africa, Europe and the Mediterranean. Every Membership Med resort options genuine native type and comfortably upscale lodging, superior sports activities programming and actions, enriching kids’s packages, connoisseur eating, and heat and pleasant service by its world-renown workers with legendary hospitality expertise, an all-encompassing vitality and various backgrounds.

Membership Med operates in 40 international locations spanning throughout 5 continents and continues to keep up its genuine Membership Med spirit with a world workers of greater than 23,000 workers from greater than 110 totally different nationalities. Led by its pioneering spirit, Membership Med continues to develop and adapt to every market with three to 5 new resort openings or renovations per yr, together with a brand new mountain resort yearly. For extra info, go to www.clubmed.us, name 1-800-Membership-Med (1-800-258-2633), or contact a most well-liked journey skilled. For an inside take a look at Membership Med, observe Membership Med on Fb, Instagram, and YouTube.

Barbara Worcester
+1 440 930 5770





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