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Monday, July 4, 2022

Comair and Airlink collaborate to assist customers affected by suspension

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Comair is collaborating with Airlink to accommodate British Airways (BA) ticket holders who’ve been affected by Comair’s short-term suspension. Ticket holders with flights booked between 7 to 12 June 2022 can rebook with Airlink at no extra price and topic to availability.

Those that want to rebook might contact their journey agent or the BA Worldwide Contact Centre on 010 344 0130 or at [email protected]. BA confidence coverage applies.

BA can also be collaborating with South African Airways (SAA); worldwide clients who had regional or home connecting flights booked might rebook with SAA.

kulula.com ticket holders will likely be refunded by the top of this week if their flights had been booked previous to the suspension. In lieu of a refund, ticket holders may also obtain a Journey Financial institution credit score for use by themselves or another person. For refund requests, contact [email protected].

Comair CEO Gary Orsmond stated ‘we perceive the unfavourable perceptions created by the kulula ticket sale though the sale had been triggered every week earlier. Taking into account that Comair solely receives the cash as soon as the flights are flown.’

Orsmond additional added that Journey Financial institution credit attributable to expire in June have been prolonged by one month.

‘Now we have agreed with our bankers to launch the funds again to our clients and we’re happy to advise that the refund course of will begin instantly,’ stated Orsmond.

Comair has prolonged its apologies for any and all inconvenience attributable to the short-term suspension.

Image: Getaway Gallery


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