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Sunday, November 27, 2022

Duve, a hospitality tech startup that digitizes guest experience, announces a $10M funding round

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Following a fast development in gross sales and prospects within the final yr – from small boutique inns to giant worldwide resort chains with hundreds of rooms, the corporate will use the brand new funding to put money into increasing the staff and supporting extra development, and is opening a number of positions throughout the complete group. The funding is led by XT-Hitech, a number one funding agency with 80 previous investments and over 30 IPOs and M&As of their portfolio, along with the corporate’s current buyers.

Duve’s whitelabeled platform helps hoteliers and hospitality professionals enrich visitor profiles and perceive every visitor higher. Amassing particulars similar to cause of go to, pursuits, language, sort of go to (household/ enterprise/ romantic and many others.), journey technique, F&B preferences, and extra, Duve permits hoteliers to customise and section visitor journeys and construct a digital and customized expertise – basically supporting tons of of potential visitor journeys, managed routinely by Duve which is linked to all of the core programs of the resort.

From customized on-line check-in flows, by a tailor-made visitor app with content material related to the visitor of their native language, and as much as private messaging by completely different channels as SMS, WhatsApp and emails along with private upsells – every visitor will obtain a private expertise that’s constructed upon their precise wants.

Source: DuveSource: Duve
Supply: Duve
Source: DuveSource: Duve
Supply: Duve

Thus, Duve is setting the bar for the way forward for hospitality, giving hoteliers a strategy to be extra exact and private with every visitor, maximizing every visitor’s income potential, and rising visitor satisfaction, happiness, and return charge.

Source: DuveSource: Duve
Supply: Duve

Duve was based in 2016 underneath the title Wishbox by childhood buddies David Mezuman (CEO) and Jeremy Atlan (CBDO), along with Shai Bar (CTO).

Duve sought out to offer hoteliers and VR firms with instruments to enhance visitor companies, cut back guide labor and supply company with extra added-value, rising homeowners’ revenue-generation by way of extra companies.

Because the COVID-19 pandemic pressured the hospitality world right into a stand-still, Duve’s platform and instruments turned much more essential for inns and hoteliers, serving to to facilitate the transition from bodily to digital, whereas sustaining – and even rising – the deal with offering a high-quality, private service to every visitor, from preliminary reserving to publish Checkout.

Throughout COVID Duve has seen exponential development, and have onboarded hundreds of recent inns, VRs, Aparthotels, Hostels and extra, in keeping with the corporate.

Assif Stoffman, Managing Director at XT Hello-Tech, mentioned: “Duve brings a brand new, progressive platform into the hospitality business, providing a variety of interactive options for visitor experiences, and permitting inns and hoteliers to extend their income and enhance visitor satisfaction. Duve has proven a powerful product/market slot in a class we see as essential within the hospitality business within the years to come back. We’re completely happy to companion with the staff at Duve and consider they’re located in an optimum place to steer the market.”

“We couldn’t ask for higher buyers who perceive our grand imaginative and prescient any higher”, mentioned David Mezuman, Duve’s CEO. “We see the digital transformation of the hospitality business occurring earlier than our personal eyes, and we’re positive that within the upcoming years, a digitalized visitor expertise goes to be a normal in each resort on this planet. We’re excited to steer the digital transformation of the business, and supply hoteliers with the instruments to create distinctive visitor experiences. We’re heading into this journey with our fantastic staff, buyers, companions and purchasers behind us.”

Duve at present operates in over 60 international locations, and helps over 120 integration companions, throughout all main PMS’s, Channel managers, PSP’s, Digital Key suppliers and Third-party distributors.

About Duve

Duve is an end-to-end visitor administration system serving to hoteliers digitize their resort processes, enhance profitability, enhance efficiency, and provide an elevated visitor expertise. The platform permits hoteliers to realize an elevated contactless visitor expertise, present upsell companies and personalize their communication with company, with out compromising on high quality. The platform is intuitive, working as a contemporary layer to the core resort programs. Duve is trusted by inns worldwide, operates in over 60 international locations and integrates with over 70 PMS’s & CM programs and interprets to 13 languages.

Be taught extra at getduve.com.

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