Tel Aviv, Israel –
June 29, 2022: EasyWay – the last word visitor journey platform for motels – introduced the launch of Magic Spell. This built-in writing assistant solidifies EasyWay as a pacesetter within the hospitality know-how market, serving to motels standardize their communication and create a extra constant visitor expertise.
Magic Spell is an AI-powered messaging assistant contained in the EasyWay platform. As lodge employees reply to friends in real-time, they’re going to obtain computerized grammar and phrasing solutions to assist them write extra professionally and error-free. The multilingual software routinely detects the author’s language and presents quite a lot of responses to assist construct higher buyer relationships.
Developed with an in-depth understanding of hospitality content material and semantics, Magic Spell makes use of superior AI to generate quick responses which might be acceptable for any visitor scenario at hand. Making certain motels have real-time writing help whereas messaging friends helps EasyWay standardize hospitality communication.
By routinely detecting the which means, intent, and language, the writing assistant suggests informal or formal phrasing choices in addition to shorter or longer solutions to assist motels talk extra successfully with friends. Having all employees members converse in the identical voice builds stronger model identification and offers a constant visitor expertise from begin to end. The software routinely detects grammar and spelling errors, permitting employees to reply rapidly and error-free.
Because the EasyWay lodge messaging platform additionally tracks visitor sentiment utilizing machine studying, motels can craft the right responses with the assistance of AI to mitigate any points in real-time and improve optimistic buyer critiques.
“We’re excited to launch a messaging assistant that empowers motels to speak successfully and converse in a constant model voice. Magic Spell is the primary of its form in and out of doors of the hospitality business,” stated Roy Friedman, CEO, and Co-Founding father of EasyWay.
“Hospitality phrasing and grammar solutions in real-time will allow motels to put in writing extra professionally, standardize their degree of service, reply extra thoughtfully, and talk error-free. This permits motels to serve their friends higher and uphold their model’s popularity in each language.”
Lodges can standardize their degree of hospitality realizing an AI writing assistant is all the time by their aspect. The EasyWay platform connects seamlessly with any direct messaging app, together with WhatsApp, SMS, and WeChat. Lodges curious about experiencing this historic innovation in hospitality can request a demo at EasyWay.ai.
EasyWay is an end-to-end contactless visitor journey platform enabling motels to digitise and personalise all the visitor journey. Lodges can curate progressive, extremely handy, and protected visitor experiences whereas benefiting from new income streams, elevated operational effectivity, and improved visitor engagement.
The Tel Aviv-based lodge know-how platform permits motels to routinely interact with friends by way of their most well-liked channel of communication to extend the underside line. The EasyWay platform immediately connects with friends over WhatsApp, WeChat, Fb Messenger, and extra in over 100 languages, offering two-way speedy translation.