British practice working firm Nice Western Railway (GWR) has obtained a brand new nationwide rail contract (NRC) from the Division for Transport (DfT) within the UK.
The brand new contract will allow GWR to run the Higher Western community till 21 June 2025. The contract additionally features a three-year extension possibility that may be authorised following the approval of the Secretary of State.
The brand new NRC will start after the present contractual settlement ends on 26 June 2022.
In an announcement, GWR mentioned that it’ll proceed to give attention to enhancing buyer expertise and delivering sustainable providers.
GWR managing director Mark Hopwood mentioned: “We’re delighted to have been awarded a Nationwide Rail Contract by the Division for Transport, which is an indication of its confidence in GWR as a trusted operator, and means we are able to proceed to construct on welcoming extra folks again to the railway.
“We look ahead to working with our rail companions to develop providers designed to fulfill altering buyer wants, and placing passengers on the coronary heart of an up to date, fashionable railway.”
GWR assumed the Nice Western franchise in 2015.
The shopper satisfaction ranges have elevated from 81% to 91% over this era, significantly due by the introduction of high-speed Intercity Categorical Trains and timetable modifications in December 2019.
Rail Minister Wendy Morton mentioned: “We’re delighted to proceed our partnership with Nice Western Railway, and excited by its plans to ship extra advantages for native communities.
“Through the pandemic, GWR was instrumental in preserving essential providers transferring and this new contract will see it proceed to ship our bold Plan for Rail and supply a incredible service for passengers.”
GWR is owned by transport firm FirstGroup. Lately, FirstGroup turned down a £1.2bn takeover proposal from US non-public fairness agency I Squared Capital.