New for 2018, we’re updating our assist choices for all our purchasers. We intention to supply a constant, straightforward to make use of assist service throughout all websites, with a spread of packages to fit your wants.
We have now developed a 3 tier assist system and imagine that every bundle will meet the completely different necessities of our purchasers. These vary from a free fundamental degree with minimal handholding, by means of to a month-to-month retainer with full assist.
What are the Help Packages?
Bronze
That is the free, entry-level pack for all websites besides Bespoke websites. That is most advisable for our fundamental, degree one Teal websites.
Silver
This features a block £100/ 1.5 hours of assist time, which can be utilized as wanted. This bundle is included within the website license charges for all Byzantium websites and is the minimal requirement for Bespoke. Extra blocks will be bought as wanted.
Gold
Common month-to-month bill of a minimal of £100 per 30 days for 1.5 hours time which is reviewed month-to-month. That is our advisable assist bundle for Bespoke websites.
How will the Help Packages be Rolled Out?
All assist packages will begin once you launch a brand new website or at renewal of your current website. After we communicate to you a couple of new or renewed website, we’ll suggest the assist bundle to your wants. As well as, we can even make some concepts for bettering or upgrading your website, for instance rising website velocity or appear and feel.
If you need to reap the benefits of a paid for assist plan now, these can be found for £100 for 1.5 hours (Silver) or £100 per 30 days (Gold). Please contact us if .
What Type of Web site Do I Have?
When you’re undecided which sort of website you may have, Teal, Byzantium, Bespoke or different, please contact us to seek out out.
You may learn extra concerning the assist plans on this doc right here or contact us with any queries
