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Accor introduces HERA – a brand new loyalty and rewards program for journey advisors

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PARIS – Accor, a world-leading hospitality group, at this time introduced the launch of HERA, Accor Journey Advisor Program – a brand new worldwide loyalty and rewards program completely for journey advisors. Out there now at HERA.Accor.com, the brand new programincludes extra manufacturers, extra options, and extra capabilities in addition to an enhanced digital expertise with straightforward and environment friendly on-line instruments for reserving, monitoring and reviewing exercise.

Different key options of HERA embody informative and academic assets on Accor’s taking part luxurious and luxurious life-style manufacturers and inns – together with these sitting throughout the world life-style collective Ennismore. The brand new program generously rewards journey advisors for bookings whereas permitting them to extend their productiveness, efficiency, and consumer satisfaction.

We’re past excited to introduce HERA, a aggressive and differentiated program that delivers the capabilities, personalization and rewards that the journey advisor group each wants and needs. Our purpose is to encourage loyalty amongst main journey professionals, by equipping them with all of the assets they should seamlessly create bespoke luxurious journey experiences for his or her shoppers and granting them invaluable Reward Factors to make use of freely on their very own time. With easy-to-use instruments for journey planning, an environment friendly reserving system, and plentiful rewards, we’re assured that HERA, and due to this fact taking part inns sitting inside Accor’s Luxurious & Life-style division, can be a best choice of journey advisors across the globe. Pascal Visintainer, Senior Vice President World Gross sales, Luxurious & Life-style, Accor

HERA takes Accor’s capability to assist and acknowledge journey brokers up a notch and replaces the Group’s former Well-known Brokers program, with all earlier journey advisor knowledge, historical past, and Reward Factors seamlessly migrated to the brand new platform. Utilizing their customized HERA member ID, journey advisors will earn Reward Factors with every room night time booked. Reward Factors are straightforward to build up throughout all kinds of reserving channels – all Accor reserving channels, GDS and lodge direct – with every advisor’s exercise and historical past tracked within the My Factors/My Bookings part of the HERA web site.

Journey advisors can redeem their factors year-round, for their very own journey bookings or for procuring purchases by a devoted on-line mall.

A number of the unique options of HERA embody:

  • Entry to 270+ luxurious and life-style inns and resorts throughout 11 prestigious manufacturers, together with Orient Categorical, Raffles, Fairmont, Sofitel, Sofitel Legend, Emblems Assortment, Banyan Tree, Faena,
    and Ennismore’s SLS, SO/ and Delano.
  • Full reserving historical past of a HERA advisor’s reservations made for his or her shoppers in eligible Accor and Ennismore branded inns and resorts
  • Enriched lodge characteristic pages and informative truth sheets (i.e. Suites plan)
  • Bespoke reserving confirmations for straightforward supply to shoppers
  • A devoted e-mail [email protected] and helpdesk crew for journey advisor assist
  • Direct onsite contact particulars for hotel-level workers together with HERA Champions

To enroll in Hera, accredited journey advisors are invited to go to HERA.Accor.com

About Accor, a world-leading hospitality group

Accor is a world main hospitality group providing experiences throughout greater than 110 international locations in 5,500 properties, 10,000 meals & beverage venues, wellness services or versatile workspaces. The Group has one of many business’s most numerous hospitality ecosystems, encompassing greater than 45 lodge manufacturers from luxurious to financial system, in addition to Life-style with Ennismore. Accor is dedicated to taking constructive motion when it comes to enterprise ethics & integrity, accountable tourism, sustainable growth, group outreach, and variety & inclusion. Based in 1967, Accor SA is headquartered in France and publicly listed on Euronext Paris (ISIN code: FR0000120404) and on the OTC Market (Ticker: ACCYY) in the US. For extra info, please go to www.group.accor.com or observe us on X, Fb, LinkedIn, Instagram and TikTok


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