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Will chatbots eat India’s IT trade?

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WHAT IS THE perfect job to outsource to synthetic intelligence? Right this moment’s AIs, specifically the ChatGPT-like generative kind, have a leaky reminiscence, can’t deal with bodily objects and are worse than people at interacting with people. The place they excel is in manipulating numbers and symbols, particularly inside well-defined duties similar to writing bits of laptop code. This occurs to be the forte of big current outsourcing companies—India’s information-technology (IT) corporations. Seven of them, together with the 2 largest, Tata Consultancy Providers (TCS) and Infosys, collectively laid off 75,000 staff final 12 months. The corporations say this discount, equal to about 4% of their mixed workforce, has nothing to do with AI and displays the broader slowdown within the tech sector. In actuality, they are saying, AI is a chance, not a risk.

Chart: The Economist


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